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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leilina Ruiz Rivers

October 24, 2025

5  out of  5
rating by Leilina Ruiz Rivers
"I really enjoyed working with Ushba she was very well appreciated and respectful"
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Jen Overholt

October 24, 2025

5  out of  5
rating by Jen Overholt
"I had some water damage to my roof and made a claim with State Farm. After receiving a small check to make repairs, I received a letter saying unless I replaced my entire roof they were going to cancel my policy. I called Karen's office and spoke with Misti. She contacted the Underwriter of my case and was able to get this decision reversed! This is not common and took a huge weight off my shoulders, especially since my roof is only 10 years old. I am very happy with the service I received and feel this office really listened to me and helped me out."
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Brian

October 24, 2025

5  out of  5
rating by Brian
"Megan did a great job helping me with my insurance."
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Ava Brooks

October 24, 2025

5  out of  5
rating by Ava Brooks
"Ushba Saleem was the greatest blessing to me today. She helped me in every way possible with a difficult situation. I cannot thank her enough."
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Michelle Richardson

October 23, 2025

5  out of  5
rating by Michelle Richardson
"Austin was knowledgeable and easy to talk to. Explained my policy perfectly and was very professional. I highly recommend them."
We responded:
"Thank you Michelle for leaving a wonderful review! We’re thankful for your feedback! We love hearing that Austin was able to assist you and explain your policy and easy to talk to. It’s our pleasure to assist you with your insurance needs. "
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peggy byrd

October 22, 2025

5  out of  5
rating by peggy byrd
"Ushba was so friendly to work with & knowledgeable about the coverage."
We responded:
"Thank you for your 5-star review Peggy! My State Farm team and I are happy to be your good neighbor!"
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T Mumford

October 18, 2025

5  out of  5
rating by T Mumford
"Ushba was incredibly patient and understanding. She took the time to explain things about the policy as well as my options to me. I would recommend her time and time again! Thanks Ushba!!"
We responded:
"Thank you T for the wonderful review. We love hearing that you were provided with lots of options and had the different policies explained. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charlotte Bozman

October 14, 2025

5  out of  5
rating by Charlotte Bozman
"Ushba Saleem was a very knowledge representative, very pleasant and helpful. THANK YOU!"
We responded:
"Thank you Charlotte for the kind words and 5-star review. Providing excellent service to our customers is our hightest priority. Please let us know if there is anything we can do for you!"
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Angel Whitt

October 10, 2025

5  out of  5
rating by Angel Whitt
"Austin is great! He answered all of my questions and it's so helpful!!!"
We responded:
"Thank you Angel for your 5-star review! We love hearing that Austin was able to assist you with all your questions. My State Farm team and I are happy to be your good neighbor!"
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Adam Williams

October 10, 2025

5  out of  5
rating by Adam Williams
"Excellent service."
We responded:
"Adam, thank you for the 5-star review! We look forward to continuing to provide you with great service! "
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Dwayne Morgan

October 8, 2025

5  out of  5
rating by Dwayne Morgan
"Fantastic Service! Thank you, Ushba Salem!!"
We responded:
"Thank you for your 5-star review Dwayne! My State Farm team and I are happy to be your good neighbor!"
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Timothy Nixon

October 7, 2025

5  out of  5
rating by Timothy Nixon
"Hello the ladies with Randa and Kymiya was very friendly and Ashley."
We responded:
"Thank you Timothy for taking the time to leave us a 5-star review. We look forward to continuing to support your insurance needs."
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Vernita Ringgold

October 7, 2025

5  out of  5
rating by Vernita Ringgold
"Called concerning billing issue on my current policy. Ashley was very polite and professional. She also went over and beyond to contract billing dept and sent me message of the correct changes in a quick and timely manner. Thanks again ASHLEY!!!"
We responded:
"Thank you, Vernita, for the wonderful review. We’re thankful for your feedback! We love hearing that all your concerns were corrected and you received excellent customer service. If there is anything else we can do to help, please let us know!"
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Joy Adkins

October 5, 2025

5  out of  5
rating by Joy Adkins
"Ashley is always an immense help in completing task at hand and offering new suggestions. We appreciate her"
We responded:
"Thank you Joy for taking the time to leave a 5-star review! We love hearing that Ashley provided excellent customer service and provided new suggestions for your policies. We look forward to continuing to support your insurance needs."
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Mel Channer

October 3, 2025

5  out of  5
rating by Mel Channer
"Ushba Salem assisted me and I could not have been more pleased with her incredible knowledge, help and true professionalism as well as courtesy. She is a credit to her organisation."
We responded:
"Mel - thank you for taking the time to leave a 5 star review. We love hearing that Ushba assisted you. We pride ourselves on always providing excellent customer service. If there is anything else we can do to help, please let us know!"
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mandybaker98

October 3, 2025

5  out of  5
rating by mandybaker98
"I had a fantastic experience working with Jakob Bozman! He made the entire process easy and stress-free. From answering all my questions promptly to helping me find the best coverage at a great rate, his professionalism and attention to detail truly stood out. I highly recommend Jakob Bozman to anyone looking for a knowledgeable and trustworthy insurance agent!"
We responded:
"We’re honored by your positive feedback Mandy! We love hearing that Jakob helped answer all your questions and a great rate. We look forward to continuing to provide you with great service! "
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Betty A Pruitt

October 3, 2025

5  out of  5
rating by Betty A Pruitt
"Ushba was great!"
We responded:
"Betty - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amanda Adams

September 26, 2025

5  out of  5
rating by Amanda Adams
"-Updated Review-Karen Davis office is very professional and quick at responding to your needs. I emailed Jenn for assistance, and she forward me to Kristy King and Kristy has been nothing but pleasant and helpful. I recommend Karen Davis office!! I recently purchased a new car Taylor added the car to my policy without any hassle, and I needed to make my payment on another vehicle and Ashley was so helpful in helping me with that! Karen Davis office is truly a pleasure to work with!"
We responded:
"Amanda, It is great that you had a great experience with our team! Jenn is dedicated to providing prompt and helpful service. We're grateful for your recommendation and look forward to assisting you further! Thank you for choosing our team to assist with your insurance needs! - Karen Davis - State Farm Insurance Agent, Salisbury, MD"
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Becky Hickman

September 26, 2025

5  out of  5
rating by Becky Hickman
"I had a great experience with State Farm/Karen Davis’ office, in particularly because of Ushba Saleem. I left a voicemail on the office voicemail & a kind young lady named Ushba returned my phone call within 10 minutes. Ushba is very professional, was able to answer my 100 questions in a way I could understand & was very patient with a non techy person such as myself. She was very flexible, even calling me after work hours to work with me. Overall, my husband & I are going to be saving over $800 a year, that’s a huge savings. In a world where it seems like everyone is in such a rush & impatient, Ushba was very refreshing to me. We have already referred 2 family members to her & will be referring a lot more! Thank you Ushba & State Farm!"
We responded:
"Thank you Becky for your positive feedback! We love hearing that Ushba provided you with great service! It doesn't matter if you have just one or a hundred questions, we are here to help our customers understand their insurance plans. We appreciate the referrals! If there is anything else we can do for your insurance needs, just let us know!"
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Taylor Reutter

September 25, 2025

5  out of  5
rating by Taylor Reutter
"Karen and her staff are so friendly and are easy to work with. She is professional, kind, and caring. The customer service is top-notch!"
We responded:
"Taylor - thank you for taking the time out of your day to leave a review for our State Farm office! Customer satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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breezy sampson

September 25, 2025

5  out of  5
rating by breezy sampson
"Ushba was wonderful and professional and beautiful 🥰🥰🥰"
We responded:
"Brezzy - thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steven Webster

September 23, 2025

5  out of  5
rating by Steven Webster
"Kymiya was very friendly and helpful she got me through a difficult situation in getting the settlement on the repairs on my truck . Wish there were more people like her that take the time and effort . Thanks again. S.L. Webster"
We responded:
"Thank you Steven for the 5 star review! We love to hear that Kymiya was able to assist in a difficult situation. Superior customer service is what we always strive for. If you ever have any questions or need assistance, we’re here to help!"
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Cameryn Fischer

September 22, 2025

5  out of  5
rating by Cameryn Fischer
"Jakob bozman helped me out with my new policy! It was such a pleasureeee receiving his help! Highly recommend Jake from state farm!"
We responded:
"Thank you Cameryn for the kind words and review. We love the feedback and it's awesome to hear that Jakob was able to help you with your new policy. If there is anything else we can do for your insurance needs, just let us know!"
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C.C. Charles

September 18, 2025

5  out of  5
rating by C.C. Charles
"Excellent team, outstanding services."
We responded:
"Thank you CC Charles for the 5 star review. We always strive to give outstanding customer service. f there is anything else we can do to help, please let us know!"
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Todd Dill

September 16, 2025

5  out of  5
rating by Todd Dill
"Jakob was very pleasant to deal with and prompt with getting things done."
We responded:
"Todd, thank you for taking the time out of your day to leave a 5 star review. We love hearing that Jakob was prompt and helped you get your insurance needs resolved. If you ever have any questions or need assistance, we’re here to help!"